There is a constant need to accelerate the digitalization of small and medium enterprises (SMEs) to stay relevant in the global market and gain a competitive edge within Southeast Asia. Efforts are being scaled at a national level to push SMEs to be digitally-enabled and technologically equipped to meet the demands of an increasingly digital world.
Malaysia is evidently keen on achieving such goals by the year 2022, in line with governmental efforts to empower a digital society. The country is actively taking on multiple initiatives to get businesses to leverage viable solutions that could help automate operational processes and achieve digital proficiency.
The government, especially, has prioritized digitalization efforts among SMEs to maintain relevance, maximize business efficiency, and increase productivity. There is also a strong focus on digital payment capabilities as the country believes that enabling the service is a crucial first step to digitalization.